Care Family Virginia
  • Richmond, VA, USA
  • Salary
  • Full Time

Robust Benefit Plan, Paid Time Off, Monthly Bonus Incentives

Position Title Operations Support Specialist


Department Administration


Reports To Administrator


Status (Full Time/Part Time/Salaried/Hourly) Full Time/ Hourly/Non-Exempt


Major Duties & Responsibilities




  • Answer all incoming calls to main telephone number and efficiently forward callers to the appropriate extension/staff person.
  • Greet visitors and guests as they present themselves provide them with a positive first impression of the company and its employees.
  • Create new caregiver's inboxes.
  • Sort, mail, and distribute paychecks for caregivers.
  • Assist Talent Manager audit personnel files for completion.
  • Maintain all employee paperwork in personnel files according to company standards.
  •  Collect expiring credential information from Caregivers, update new information in HRIS, and submit to Central HR.
  • Maintain Inventory of office supplies and submit order requests to Central.
  • Assist Clinical department make necessary materials including but not limited to, client contract packets, PCA class materials, etc.
  • Maintain a clean work space.
  • Assist Administrator with assigned projects.
  • Other special projects as assigned.


Recruiting/Onboarding Support

  • Facilitate Open House to screen and candidates, working closely with the Talent Manager and Clinical Team representatives.
  • Gather required documents from new hires and make appropriate copies.
  • Scan New hire paperwork to Central Human Resources.
  • Enter appropriate new hire information in HRIS.
  • Assist Talent Manager with the initial coordination of personnel and medical file.


Orientation Process

  • Make and maintain orientation materials.
  • Take pictures of new hires.
  • Make new hire ID badges.


Manages the following positions None


Education Requirements High School diploma required; Associate's degree preferred.


Skill Requirements Excellent organizational skills; Strong attention to detail; Proficient in Microsoft Excel/Word; Strong computer skills; pleasant phone manner;  strong communication skills both verbal and written, ability to multi-task; flexible personality, must have intermediate computer skills including use of Microsoft Office Software 


Work Experience Requirements Minimum of 2 years experience in related position


Physical Requirements Must be able to sit for extended periods of time



From time to time this job description may change as the company determines.  This job description does not create a guarantee of assignments, specific duties and responsibilities or employment.

Care Family Virginia
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