Care Family Virginia
  • Richmond, VA, USA
  • 10.25
  • Hourly
  • Variable hour/Non-exempt

Robust Benefits Package, including PTO, Bonus Opportunities, Insurances, Weekly Pay Checks, Direct Deposit Options, Opportunities for Advancement and Professional Development, Additional Pay on Weekends, One of the Highest Pay Rates in the Industry,

Position Title: Companion

Department: Client Support

Reports To: Regional Supervisor

Receives Feedback from: Regional Supervisor, HR Representative and Clinical Team

Employment Status: Variable hour/Non-exempt



  • One year of recent experience in household management, raising children, and/or caring for the elderly
  • Ability to read, write, understand, and communicate written instructions in English
  • Two work-related references
  • Working Cell phone with voicemail for ready access The Companion assists clients with non-medical, companionship duties, including but not limited to providing fellowship, care and protection for Client who, because of advanced age or physical or mental infirmity, cannot care for his or her own needs. Duties may include household work related to Client's care such as meal preparation, bed making, washing of clothes, and other similar services consistent with and subject to the terms of this job description. The Companion provides only those health related services/tasks within the established job description and the Plan of Care. The duties of the Companion will remain in compliance with state-specific regulations and agency policies and procedures.

Responsibilities and Duties: 

  • Responsibilities of the Companion include, but are not limited to, the following:

Summary of Job Responsibilities:

    • Home management functions (light housekeeping of areas of the residence that the client uses, laundry, bed making, cleaning & disposing of trash)
    • Planning meals, purchasing groceries, preparing and serving foods or meals and clean-up
    • Reminding clients to take medications
    • Reporting changes in the client's condition or family situation to your supervisor
  • Contacting your supervisor regarding client/family requests that are not designated on the Assignment of Duties


  • Documenting services provided on appropriate forms
  • Accompanying client to scheduled appointments
  • Providing errands for clients
  • Transporting client, unless he/she requires help ambulating and/or transferring
  • Adhering to client's rights
  • Maintaining client confidentiality
  • Maintaining a safe environment
  • Perform other duties as assigned consistent with the terms of this job description and related to client's independent living where the client cannot perform such duties due to the client's health or age limitations.  

LIVE-IN ADDENDUM Responsibilities when working in a Live-In Case:  

  • A Standard 24-Hour Live-In shift consists of the following:
  • The Caregiver performing services in a live-in case will be responsible for adhering to the following responsibilities in addition to those specifically outlined in the care plan. The standards below constitute a normal live-in schedule. It is the express responsibility of the Caregiver to report any deviation of this schedule to provide CareFamily Virginia adequate time to update the schedule and correct any payroll and billing information. Otherwise, CareFamily Virginia will assume the normal schedule has been followed, and the Caregiver will be paid accordingly. 
  • Sixteen (16) paid hours
  • 8 hours of sleep time (with 5 hours uninterrupted)
  • Caregiver clocks in / out at 8:00 a.m. daily


The Live-In Caregiver must report to CareFamily Virginia on a daily basis any deviation of the standard 24-hour schedule, including but not limited to the eight (8) hours of sleep time. Note: Sleep time is not restricted to the traditional 11:00pm to 7:00am "overnight" shift. Live-in Caregivers may, depending on their client's routine and the care plan, sleep at times outside the 11:00pm to 7:00am. Whatever sleep schedule works best for the Caregiver and his / her client, the Caregiver must be allowed 8 hours of sleep in a 24-hour period. 5 of those sleep hours must be uninterrupted.


The Caregiver should use Telephony, if the situation allows, to report sleep interruptions where the Caregiver was awoken by the client to provide care or assistance.   If unable to use telephony, the Caregiver must call CareFamily Virginia the following morning to report any sleep interruptions to provide client care. This time will count as additional time worked, for which the Caregiver will be paid and the client will be billed. Note: Should the Caregiver not receive 5 hours of uninterrupted sleep (due to client care needs), the caregiver must be paid for all 8 hours of sleep time during that 24-hour period, AND, the client will be billed for all 8 hours of that sleep time interruption.


All Live-In Caregivers will receive a weekly email reminder to report any deviations from their normal 24-hour schedules in the most recent week worked. If no deviations are reported, the caregiver and CareFamily Virginia agree that the work week was as scheduled and will be paid as such.


Duties Do Not Include:

  • Contacting or taking orders from the client's physician by telephone
  • Personal care, including bathing, shampooing hair, and cutting nails, etc.
  • Feeding a client
  • Assisting with transfers or ambulation
  • Assisting with elimination by providing a bedpan or urinal, catheter, or colostomy care, etc.
  • Caring for wounds or changing dressings
  • Administering any procedure that invades the client's body such as enemas, wound or bladder irrigations, tube feedings, suctioning, etc.
  • Taking and recording vital signs (pulse, respiration, temperature, blood pressure)
  • Dispensing or administering medications
  • Providing rehabilitative care such as range of motion, exercise program, or assisting with devices
  • Providing heavy housekeeping such as washing walls or windows, moving heavy furniture, cleaning garage or basement
  • Caring for children
  • Recommending services or diagnosing and treating client problems
  • Providing personal phone numbers to client/families or contacting them unless specifically instructed by your supervisor
  • Accepting private employment from the client or other financially responsible person  

Education Requirements Minimum GED, high school diploma or equivalent work experience

Skill Requirements Basic Computer Skills, must be able to work in a home with pets

Physical Requirements Must be able to perform the essential job duties with or without reasonable accommodation as outlined in orientation and the post offer pre-employment physical for job-related duties


The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.  CareFamily Virginia may change this job description in its sole discretion with or without prior notice, and will attempt to notify employees of any changes. This job description does not create a guarantee of assignments, specific duties and responsibilities or employment.

Care Family Virginia
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